Why Can't I Send a Text to Malaysia

Gandalf
Contributor

I have the "$25 Unlimited Canada Min 500MB" which includes unlimited international texts. I try to text to my sister in Malaysia and get a text not sent error. I tried to text to 01160****, where 011 in the international calling code, 60 is Malaysia's country code and **** represents the area code and phone number.  Why didn't this send?  I can send texts to Canadian numbers OK from my phone.

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Accepted Solutions

LuckyMobileAntgio
Moderator

Hey there @Gandalf

Welcome to the Community and thanks for your post. 

Many times, when failed international text messages occur the common issue is the full dialing/input of the international phone number is incorrect. 

Are you still experiencing the issue or you're able to communicate with your contact in Malaysia?

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LuckyMobileAntgio
Moderator

Hey there @Gandalf

Welcome to the Community and thanks for your post. 

Many times, when failed international text messages occur the common issue is the full dialing/input of the international phone number is incorrect. 

Are you still experiencing the issue or you're able to communicate with your contact in Malaysia?