Unable to change back to the $25 Plan

Daniel987
Contributor

Hey everyone just looking for some help on a recent problem. I originally have a 45 dollar plan that I would like to downgrade, however I can’t seem to change back to the 25 dollar plan I once had. Can anyone give some help and insight into this?

Thanks

 

1 ACCEPTED SOLUTION

Accepted Solutions

LuckyMobileKris
Moderator

Hi there, @Daniel987. Welcome to the Lucky Mobile Community, and thanks for reaching out.

While we understand there can be some confusion, it's important to keep in mind that we're unable to guarantee that your old plan will still be available if you decide you want to switch back. Plans are regularly updated and replaced; once a plan is no longer in circulation, it's unable to be brought back under any circumstances.

Let us know if you have any further questions. Best wishes.

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1 REPLY 1

LuckyMobileKris
Moderator

Hi there, @Daniel987. Welcome to the Lucky Mobile Community, and thanks for reaching out.

While we understand there can be some confusion, it's important to keep in mind that we're unable to guarantee that your old plan will still be available if you decide you want to switch back. Plans are regularly updated and replaced; once a plan is no longer in circulation, it's unable to be brought back under any circumstances.

Let us know if you have any further questions. Best wishes.