Intermittently receiving calls and when calling out it takes a while before I hear ringing

[Dan001]

Receiving calls are intermittent.  I have almost full coverage bars (strong signal),  rebooted phone several times,  checked the sim card make sure its cleaned.  Phone is in very good condition.  When i try to call, sometimes it takes a while before i can hear the ringing.   Somedays everything works fine, but lately its getting worst.

[LuckyMobileKris · Accepted solution]

Good morning, @Dan001. Welcome to the Lucky Mobile Community, and thanks for reaching out.

For the Community to be better able to assist, could you provide a little more insight as to what troubleshooting you've completed?

• Have you completely replaced the SIM card at a Lucky Mobile retail location?
• Have you tried inserting the current SIM into a different phone?
• Is the issue consistent, or do you recognize it getting better or worse when you move around? Leaving home, going to and from work, etc.
• If necessary, have you already spoken to our Tech Support team to open a ticket?
• Do you know of anyone else in your area having cellular issues in general?

Looking forward to hearing back from you. Best wishes.