Resolved! Request Header Or Cookie Too Large on top up page
I signed up for an account earlier today, and I can't top up because the page gives me a 400 bad request error:
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Resolved! Service after activation
How long does it take to receive reception after activation? Mine is taking forever
Resolved! Disabling marketing
I would like to stop getting Lucky spam such as your plan does not include data or ANYTHING that involves "our friends at bell" Your friends maybe, mine not so much.
Resolved! Lost Phone, new phone and sim card received, can't activate new sim card
I got a new phone and sim card after I lost my phone. But now to activate it I need text message confirmation. I can't receive texts! And online chat help isn't available. I have to call to resolve it but I don't have a working phone? What do I do?? ...
Resolved! I Should have data
I finished my 18gb but the package says I can browse with a slower speed and it takes everything away
Resolved! Change plan if account is suspended
Can I change my plan if my account is suspended?
Resolved! 3G network selection setting missing after IOS update
My iPhone received a update, I clicked the update then 3G option is gone, Only LTE and 5G option can be choosed? why? 3G signal on my phone always better than LTE, is full signal, but LTE is not.
Resolved! HELP! Activation Issues
I have now purchased a second SIM card and I'm still having issues setting up an account. After a very difficult time getting ahold of some help at Lucky, they did reach out via email and tell me to delete browser history, and use the link they sent ...
Resolved! Auto Top Up vs Actual Cost of Monthly Service
Hi...I just joined Lucky today, and one thing I'm struggling to understand is the auto top up system. When I set it up, the text beneath the button says: "We will automatically charge your credit card, Visa Debit or bank account every month to cover ...
Resolved! Bill statements and Payment History
Hi! May I know how to access my bill statement?
