I have not received a $20 Dollarama gift card after 2 months of service yet. What might be a reason?

AxeL
Contributor

I have not received a $20 Dollarama gift card after 2 months of service yet. What might be a reason?

37 REPLIES 37

Hey there @foofee , 

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Did you ever find out how to reach out to someone from lucky so you could get the gift card because I am having the exact same issue 

Hey there @Jinx ,

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Hello there, 

I was also waiting for the Dollarama gift card but did not receive one. No text or email either. 

My account is now 4 months old (activated in August 2024) and have been consistently on a top up. 

Pls help?

Hey there @RiceChopper123. Welcome to the Community and thanks for your post. 

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I tried looking in my trash bin and everywhere in my email for the gift card and it never appeared. What do i do to recieve it

Hey there @BRD ,

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V_4_EVA
Contributor

I never received mine at all either.

Hey there @V_4_EVA  ,

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Hi,

I haven’t received mine either & I also have been with Lucky for 4 months! 

It would be nice to receive the $20 Dollarama gift card.

Thank-you!

Hey there @Kiddo ,

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Hello,

I did all the steps but I also didn't receive my gift card.

Hey there @Nobody  ,

Welcome to the Community and thanks for your post. 

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I have not received my dollarama gift cards yet

Hey there @AZNO_831LARA_AK_OMO_ABEBI  ,

Welcome to the Community and thanks for your post. 

We will be happy to have a closer look into it for you and have sent you a private message with the details that we need to get started.

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