How to track Usage

Hey
Contributor

Hello my boyfriend uses my phone and he is trying to convince me that all of the usage activity is not from him and that he's being hacked is there any chance we can help me out

1 ACCEPTED SOLUTION

Accepted Solutions

LuckyMobileAntgio
Moderator

Hey there @Hey

Thanks for your post. 

You can review and manage your usage via your online profile hereOpens in a new tab or window

For more details, check out How to check your balance and monitor your usageOpens in a new tab or window

Check that out and let the Community know if you have any questions.

 

 

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LuckyMobileAntgio
Moderator

Hey there @Hey

Thanks for your post. 

You can review and manage your usage via your online profile hereOpens in a new tab or window

For more details, check out How to check your balance and monitor your usageOpens in a new tab or window

Check that out and let the Community know if you have any questions.

 

 

I’d like to know how much used usage in a month 

How i check how minutes left on my 100min outgoing calls (15$plan)

Can somebody help me this is getting annoying and support jasent worked I just got referred to a coupon place ?

From luckymobile.ca, how can I view the current data usage and remaining data balance on my account? There is a monthly limit and I wish to check this balance once in a while. I cannot find this on the menu or site map. I wish there was a direct link to that information. That is one thing I do not like about this website unless there is a link there and I just cannot see or overlooked it. Some people have visual disabilities and it makes it hard to find. At home and at work I use the wi-fi there and only need the mobile data sometimes.  

Like how come so much data used in one night I really should switch to virgin I’m not happy at all with my decision for lucky mobile 

There was a monthly total at one time or a graph that showed a total for your billing cycle so you could see what you use on your plan for the month.

 

 

DoctorLambe55
Contributor II

How do I get monthly data usage without having to add 11 pages of usage data?

How do I get monthly data usage without having to add 11 pages of usage data?

There was a monthly total at one time or a graph that showed a total for your billing cycle so you could see what you use on your plan for the month.

The link provided in your reply sends us to a usage page 1 of 11, that would require me adding up 11 pages of transactions. Does Bell have any tech advisor's who can insert an Excel macro to add them all up?

Hi there, @DoctorLambe55. Thanks for your post.

When browsing your usage historyOpens in a new tab or window from your Lucky Mobile My Account profile via a web browser, there will be an option at the bottom to change the amount displayed per page. You have the options of 20, 50, 100, or all.

Do bear in mind that this will only apply to one billing cycle, i.e. Nov. 2nd to Dec. 1st. For more than one billing cycle, you will need to repeat this by changing the usage period at the top of the usage details page.

Let us know if you have any further questions.

No, sorry it is not there.

Also, this would leave me to add 11 pages of transactions to determine a monthly total.

How do you see yout data history how much total data you used each billing cycle?

This is not the answer to everyone's quest. Everyone is asking for a total of what youve used in a month your links shows a complete break down by minute we want a total?

I have 50 gb of data, use the internet mostly for facebook and the odd search.  I use the wifi when I am at home, I am retired so I am at home most of the time.  I would like to know how I can use up the entire 50 gbs in two weeks.  I have friends that have the same 50 gbs with other networks and they use their phone outside the house more and they don't even come close 5 gbs.   So I really thinking of switching to one of their networks.