How to track Usage

[Hey]

Hello my boyfriend uses my phone and he is trying to convince me that all of the usage activity is not from him and that he's being hacked is there any chance we can help me out

[LuckyMobileAntgio · Accepted solution]

Hey there @Hey, 

Thanks for your post. 

You can review and manage your usage via your online profile here

For more details, check out How to check your balance and monitor your usage

Check that out and let the Community know if you have any questions.

[Hk]

I’d like to know how much used usage in a month 

[Bens]

How i check how minutes left on my 100min outgoing calls (15$plan)

[Ryanchampoux]

Can somebody help me this is getting annoying and support jasent worked I just got referred to a coupon place ?

[NewUser_2023]

From luckymobile.ca, how can I view the current data usage and remaining data balance on my account? There is a monthly limit and I wish to check this balance once in a while. I cannot find this on the menu or site map. I wish there was a direct link to that information. That is one thing I do not like about this website unless there is a link there and I just cannot see or overlooked it. Some people have visual disabilities and it makes it hard to find. At home and at work I use the wi-fi there and only need the mobile data sometimes.  

[Sky-angel]

Like how come so much data used in one night I really should switch to virgin I’m not happy at all with my decision for lucky mobile 

[DoctorLambe55]

How do I get monthly data usage without having to add 11 pages of usage data?

There was a monthly total at one time or a graph that showed a total for your billing cycle so you could see what you use on your plan for the month.

The link provided in your reply sends us to a usage page 1 of 11, that would require me adding up 11 pages of transactions. Does Bell have any tech advisor's who can insert an Excel macro to add them all up?

[LuckyMobileKris]

Hi there, @DoctorLambe55. Thanks for your post.

When browsing your usage history from your Lucky Mobile My Account profile via a web browser, there will be an option at the bottom to change the amount displayed per page. You have the options of 20, 50, 100, or all.

Do bear in mind that this will only apply to one billing cycle, i.e. Nov. 2nd to Dec. 1st. For more than one billing cycle, you will need to repeat this by changing the usage period at the top of the usage details page.

Let us know if you have any further questions.

[come2the40]

How do you see yout data history how much total data you used each billing cycle?

[ABCD]

This is not the answer to everyone's quest. Everyone is asking for a total of what youve used in a month your links shows a complete break down by minute we want a total?

[ksm]

Iam looking for my call logs, so i can see the time date and how long the calls last , for my work. before Saturday. 

[LordAstartes]

Depending on the Phone you use you can go into the APPS Store (I use android) and see through the App how much Data is being used. I as an Android Can also turn off Data Transfer to the Network and Tap into my wifi thus Saving my monthly data limit to whenever I reallllllly neeed it like using apps for shopping etc. 

[Shayan]

 

I just top-up my prepaid phone and to see if that worked, I checked the usage of my app. Surprisingly, I saw 972 mb of my data gone!!! How that is possible? 

[TiniY-2]

Hi, I noticed it says I’ve used 80% or my outgoing calls, leaving me with 20 out of 100 minutes left.

however when I look at the minutes I can only account for about 20/25 minutes of outgoing calls. 
do calls from other apps online count, or how have a used 80 minutes when I only see about 20.