Can't send/receive texts

NotTechSavy
Contributor

Is there some type of coverage outtage as I'm not receiving my texts. And when I text someone, I'm they aren't receiving my texts.

Very frustrating as I need my phone for work.

1 ACCEPTED SOLUTION

Accepted Solutions

LuckyMobileKris
Moderator

Hi there @NotTechSavy , 

Welcome to the community and thanks for your post.

We wanted to check in and see if you were still having issues with your text messaging. If so, could you confirm a few more details for the community?

  • Is this only text messaging? Are you still able to make and receive calls as normal?
  • Is this only happening at home? At work? Do you see a difference in service in different areas?
  • Have you spoken to Tech Support already and made a ticket?
  • What troubleshooting steps have you personally completed?

We'd also recommend making sure your APN settings are correct. You can check out our support page on How do I change my APN settings?Opens in a new tab or window and I’m having issues with my service (calls, text, data)Opens in a new tab or window for details.

Looking forward to hearing back from you.

View reply in original post

4 REPLIES 4

LuckyMobileKris
Moderator

Hi there @NotTechSavy , 

Welcome to the community and thanks for your post.

We wanted to check in and see if you were still having issues with your text messaging. If so, could you confirm a few more details for the community?

  • Is this only text messaging? Are you still able to make and receive calls as normal?
  • Is this only happening at home? At work? Do you see a difference in service in different areas?
  • Have you spoken to Tech Support already and made a ticket?
  • What troubleshooting steps have you personally completed?

We'd also recommend making sure your APN settings are correct. You can check out our support page on How do I change my APN settings?Opens in a new tab or window and I’m having issues with my service (calls, text, data)Opens in a new tab or window for details.

Looking forward to hearing back from you.

I have not been able relieve text messages from iPhones 

I set up a phone for my son and everything has been working fine.  As of the past two months, we noticed that he is unable to receive or send a text unless he is on WiFi.  I checked his text app and it's still the same one as before.  No images, no emoji, just text. He is on the $15/m plan (100min + unlim Text).  We have rebooted the phone.  I even tried to pull the sim and put it back in.

I have trouble with messaging  I can send  them    but i cannot receive any .