Can't change SIM Card or validate imei

TattooMandi88
Contributor

‎11-01-2021 06:15 PM - last edited on ‎11-02-2021 07:07 AM by

Why can't I change my SIM Card or validate my phone imei?

3 REPLIES 3

LuckyMobileAntgio
Moderator

‎11-03-2021 11:05 AM - edited ‎10-13-2022 11:15 AM

Hi @TattooMandi88,

Thanks for your post, 

We will need more details in order for the Community to help.

You may find Transferring your phone number from lucky mobile to a new sim cardOpens in a new tab or window helpful.

 

 

TattooMandi88
Contributor
In response to LuckyMobileAntgio

‎11-03-2021 11:39 AM

When on my account I go to change my sim to a new one and it won't let me and it won't let me validate my IMEI on my new phone.

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LuckyMobileAntgio
Moderator
In response to TattooMandi88

‎11-04-2021 02:34 PM

In order for the community to help we will need a few more details from you @TattooMandi88, 

- Are you receiving any type of error message when attempting to update your information?

 

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