Allo @George1 According the service agreement sent by email: 4 months.FAQ Manage Your Balance https://www.luckymobile.ca/support/balance-top-up/manage-balance Cordially
Allo @mpinkertonjarvis You need to go to a store. They'll do it in less than 5 minutes. The self-service allow us to swap Sim card not generate a new Sim.https://www.luckymobile.ca/store-locator Cordially
Allo @Kasandracf Par manque d'informations de ton cheminement, c'est difficile de te conseiller. Le plus simple, peut être, serait de te rendre dans un magasin.https://www.luckymobile.ca/localiser-detaillant Cordialement