Unable to activate eSIM

Maddi
Contributor

I bought eSIM and I am in Toronto try to activate it but it does not work

1 ACCEPTED SOLUTION

Accepted Solutions

LuckyMobileKris
Retired Moderator

Good morning, @Maddi. Thanks for reaching out.

For the Community to be better able to assist, please provide further info and clarification as to what exactly the issue is that you're experiencing when attempting to activate your eSIM. We'd recommend taking a look over our page here on Activating a new line with eSIM on Lucky MobileOpens in a new tab or window for the appropriate directions to make sure you're activating correctly.

Let us know if you were still in need of assistance. Best wishes.

— Kris

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LuckyMobileKris
Retired Moderator

Good morning, @Maddi. Thanks for reaching out.

For the Community to be better able to assist, please provide further info and clarification as to what exactly the issue is that you're experiencing when attempting to activate your eSIM. We'd recommend taking a look over our page here on Activating a new line with eSIM on Lucky MobileOpens in a new tab or window for the appropriate directions to make sure you're activating correctly.

Let us know if you were still in need of assistance. Best wishes.

— Kris