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Hey there @MadDogMike ,
Welcome to the community and great question.
That's a really common question about how monthly top-ups and taxes work with Lucky Mobile.
When you have an automatic payment method and/or add a top-up amount (like $15, $20, etc.), that's the base amount. The taxes (GST/HST and any provincial sales tax like PST) are calculated and added on top of that base amount when you make the payment.
The exact percentage of tax depends on your province, as different provinces have different tax structures.
For your specific account and plan, I'd recommend checking your Lucky Mobile account online and looking at your last top-up receipts.
You can verify your balance details on your MyAccount profile here
We also have a great section on our website that will help with step by step instructions on how to manage your account online.
Let the community know if you have more questions.
Hey there @MadDogMike ,
Welcome to the community and great question.
That's a really common question about how monthly top-ups and taxes work with Lucky Mobile.
When you have an automatic payment method and/or add a top-up amount (like $15, $20, etc.), that's the base amount. The taxes (GST/HST and any provincial sales tax like PST) are calculated and added on top of that base amount when you make the payment.
The exact percentage of tax depends on your province, as different provinces have different tax structures.
For your specific account and plan, I'd recommend checking your Lucky Mobile account online and looking at your last top-up receipts.
You can verify your balance details on your MyAccount profile here We also have a great section on our website that will help with step by step instructions on how to manage your account online.
Let the community know if you have more questions.
