eSim transfer

CarlaCampos
Contributor

Hi I just change mi IPhone and I want to transfer the eSim that I was using in the previous one, how can I get the QR Code again?

2 ACCEPTED SOLUTIONS

Accepted Solutions

LuckyMobileAntonie
Moderator

Hey there @CarlaCampos. Welcome to Community and thanks for your post. 

Specifically for transferring an eSIM, you may need to visit in-store for ID verification. Make sure you have your eSIM phone number and EID on hand.

 

SIM to eSIM or SIM transfer to a new phone

If you are simply completing a SIM to eSIM or SIM transfer to a new phoneOpens in a new tab or window- and are in possession of the original SIM and device, follow the instructions below or linked above to complete. Ensure you old SIM stays active and able to receive the 'transfer approval text' to complete the transfer.

 

With the Lucky Mobile My Account app:

  1. Log in to your Lucky Mobile My Account app
  2. On the Manage my device section, click SIM & device options
  3. Click on Transfer service to a new SIM card

 

With My Account:

  1. Log in to My AccountOpens in a new tab or window
  2. Select the mobile phone with the rate Plan you want to change (if more than one mobile phone is registered)
  3. Click on the My Phone tab
  4. Click Transfer my service to a different SIM Card and follow the on-screen instructions.

 

Check it out and let us know if you have any questions.

 

View reply in original post

A QR code is used for activation only.

If you're looking to transfer your currently active eSIM from your old phone to your new phone, click the link Transferring your existing service to a new SIM Card or eSIMOpens in a new tab or window and follow the instructions for your specific device type under Transfer service to a new device.

 

 

View reply in original post

3 REPLIES 3

LuckyMobileAntonie
Moderator

Hey there @CarlaCampos. Welcome to Community and thanks for your post. 

Specifically for transferring an eSIM, you may need to visit in-store for ID verification. Make sure you have your eSIM phone number and EID on hand.

 

SIM to eSIM or SIM transfer to a new phone

If you are simply completing a SIM to eSIM or SIM transfer to a new phoneOpens in a new tab or window- and are in possession of the original SIM and device, follow the instructions below or linked above to complete. Ensure you old SIM stays active and able to receive the 'transfer approval text' to complete the transfer.

 

With the Lucky Mobile My Account app:

  1. Log in to your Lucky Mobile My Account app
  2. On the Manage my device section, click SIM & device options
  3. Click on Transfer service to a new SIM card

 

With My Account:

  1. Log in to My AccountOpens in a new tab or window
  2. Select the mobile phone with the rate Plan you want to change (if more than one mobile phone is registered)
  3. Click on the My Phone tab
  4. Click Transfer my service to a different SIM Card and follow the on-screen instructions.

 

Check it out and let us know if you have any questions.

 

CarlaCampos
Contributor

Thanks for your response. But I already had in the other phone my line with eSim, and I need the QR code in order to activate it in to the new one. Regards

A QR code is used for activation only.

If you're looking to transfer your currently active eSIM from your old phone to your new phone, click the link Transferring your existing service to a new SIM Card or eSIMOpens in a new tab or window and follow the instructions for your specific device type under Transfer service to a new device.