Can I change the number of rings before voicemail picks up?

bobberthelet
Contributor

How do I change the number of rings prior to activating voicemail?

 

2 ACCEPTED SOLUTIONS

Accepted Solutions

LuckyMobileAntonie
Moderator

Hey there @bobberthelet

Welcome to the Community and great question.

To set the amount of rings prior to activating your voicemail, please follow these steps;

1.Dial *61*voicemail-access-number*11*time#

Voicemail Access Number is 10-digits:

  • voicemail-access-number: 647-383-2365 (this number is the same for all Lucky Mobile customers)

Time: the number of seconds (5, 10, 15, 20, 25, or 30) before the call transfers to voicemail

Example to set the ring control to 20 seconds:

  • Lucky mobile: *61*6473832365*11*20#

2.Press SEND

3.A status message is displayed on the screen​ 

Let us know if you have any questions.

 

View reply in original post

This is apparently outdated information, at least it did not work for me in August 2025 on my Android phone. I tried this uncounted times to no avail. Fortunately I decided to look up this problem on Youtube, and found right away a video where it was stated: **61*6473832365*11*time#. And it worked.

So, long story short, dear Android phone users -->> Put TWO asterisks in front of the 61, not only one, if the *61 does not work.

 

And to check if you did ok:  Dial *#61#   The pop-up displays then the seconds you have chosen.

View reply in original post

4 REPLIES 4

LuckyMobileAntonie
Moderator

Hey there @bobberthelet

Welcome to the Community and great question.

To set the amount of rings prior to activating your voicemail, please follow these steps;

1.Dial *61*voicemail-access-number*11*time#

Voicemail Access Number is 10-digits:

  • voicemail-access-number: 647-383-2365 (this number is the same for all Lucky Mobile customers)

Time: the number of seconds (5, 10, 15, 20, 25, or 30) before the call transfers to voicemail

Example to set the ring control to 20 seconds:

  • Lucky mobile: *61*6473832365*11*20#

2.Press SEND

3.A status message is displayed on the screen​ 

Let us know if you have any questions.

 

How to get more rings on my iPhone before going to voicemail

This is apparently outdated information, at least it did not work for me in August 2025 on my Android phone. I tried this uncounted times to no avail. Fortunately I decided to look up this problem on Youtube, and found right away a video where it was stated: **61*6473832365*11*time#. And it worked.

So, long story short, dear Android phone users -->> Put TWO asterisks in front of the 61, not only one, if the *61 does not work.

 

And to check if you did ok:  Dial *#61#   The pop-up displays then the seconds you have chosen.

@LuckyMobileAntonie this should be updated in your original post.

Is 30 seconds a hard limit, that is the equivalent of 5 rings, not enough for my needs.