Why is it when I put my sim number in and press continue it reloads the page, and it wont work?

Questioneer
Contributor

I go through the activation steps, I reach the sum type option page, I type in my sim card number exactly how it's written on the card, and the page just reloads, all that stays is the card number I wrote, it doesn't even tell me if its wrong, whats happening???? 

1 REPLY 1

LuckyMobileAntgio
Moderator

Hey there @Questioneer

Welcome to the Community and thanks for your post. 

That is definitely odd, which browser are you attempting to complete the transaction on? Is it for a new activation or a SIM card change on an existing account?

You can try to clear your cookies and cache and to make sure your pop-up blocker is turned off for luckymobile.ca. You can also try a different browser to complete your activation.

For more details, check out Activate your Lucky Mobile SIM CardOpens in a new tab or window