Splitting two different numbers on the same account

Dina
Contributor

Hi,

I have two different numbers ( different cities) on the same account, can i transfer one, and create a new account, to separate them. 

1 ACCEPTED SOLUTION

Accepted Solutions

LuckyMobileAntgio
Moderator

Hey there @Dina

Welcome to the Community and thanks for your post. 

In the instance that you wish to keep both numbers under the same name, you simply need to delete the one you wish to have it's own profile from your current My Account profile and create a new My Account profile separately. 

In the instance that you wish to transfer the phone number to someone else, let us know and we will reach out accordingly to let you know the next steps to follow. 

Let the Community know if you have more questions. 

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1 REPLY 1

LuckyMobileAntgio
Moderator

Hey there @Dina

Welcome to the Community and thanks for your post. 

In the instance that you wish to keep both numbers under the same name, you simply need to delete the one you wish to have it's own profile from your current My Account profile and create a new My Account profile separately. 

In the instance that you wish to transfer the phone number to someone else, let us know and we will reach out accordingly to let you know the next steps to follow. 

Let the Community know if you have more questions.