No 40gb bonus data!

hing1004
Contributor

I switched to Lucky Mobile Aug. 17 and expected to have 40gb bonus data (2 years) but it hasn't showed up on my account. Had multiple calls with "specialists" and one of them raised a ticket for this matter but I still don't see the data! Even some of them don't have an idea of the bonus data.

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1 ACCEPTED SOLUTION

Accepted Solutions

LuckyMobileKris
Moderator

Hi there, @hing1004. Welcome to the Lucky Mobile Community, and thanks for reaching out.

We're sorry to hear about the difficulties you've been having. We'd love to help, and have sent you a private message to assist further. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private messageOpens in a new tab or window

— Kris

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LuckyMobileKris
Moderator

Hi there, @hing1004. Welcome to the Lucky Mobile Community, and thanks for reaching out.

We're sorry to hear about the difficulties you've been having. We'd love to help, and have sent you a private message to assist further. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private messageOpens in a new tab or window

— Kris