Calls drop or sometimes cut in and out.
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04-18-2023 08:03 PM
Hi. I live between Kingston and Middleton, NS and sometimes my calls drop in the house or cut in and out. Is this area bad for that?
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04-20-2023 04:36 PM
Hey there @Chappie59 ,
Welcome to the community and thanks for your post.
The Community being a peer to peer assistance channel and not having direct access to your account would make it hard to determine these kind of things.
However, we can confirm that usage within a house, basements, buildings, underground parking lots, etc. can affect mobile reception.
- Are you experiencing the same while being outside?
- Have you reached out to our technical support team to get the location verified (only if services outside is also affected)?
Looking forward to hearing back from you.
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04-21-2023 07:25 AM
How does one contact the technical team?
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04-21-2023 03:12 PM - edited 04-21-2023 03:12 PM
In order to contact our technical support team (only if services outside is being affected as well), check out the Contact Us page on the LuckyMobile.ca website.
