Brought your own phone and having trouble connecting to the internet? If you have a non-Lucky Mobile phone, you may need to update your phone’s Mobile Network Settings. The instructions will be different depending on your phone’s operating system. ...
If you receive an error on your phone that says your SIM card is locked, you will need to enter an unlock code in order to be able to continue using your phone. You can find your SIM unlock key, also known as a PUK code, by following these steps: ...
What is a Service Pass? Our Service Passes help you manage your spending. Choose a Service Pass to call, text, or use data outside your monthly Plan and Add-Ons. If you try to call, text or use data and your activity is not included in your plan or ...
There are two easy ways to self manage your account With the Lucky Mobile My Account appor My Account you can Check your balance, Top-Up your account, change your Add-Ons and more. Learn more about the Lucky Mobile My Account app Learn what you ca...
There are several ways to Top-Up your account. Plus, you could get a bonus with select plans! Automatic Top-Up There are two Automatic Top-Up options: Monthly with Low Balance Top-Up With this option we will automatically charge your credit car...
As long as your phone is compatible with our network and already unlockedby your previous provider. The availability of some services may differ depending on your phone. Your phone must be compatible with LTE AWS (1700 MHz) or LTE 700 MHz bands, or...
New to the Lucky Mobile Community forum? These guides will help you find your way around quickly and feel right at home.
