Phone isn’t active

Go to helpful replies
Larissajy57
Contributor

‎09-30-2021 07:50 PM - last edited on ‎10-01-2021 12:29 PM by

I paid for my monthly but my phone isn’t active

1 ACCEPTED SOLUTION

Accepted Solutions

Go to helpful replies
LuckyMobilePatricia
Moderator

‎10-21-2021 11:41 AM - edited ‎10-21-2021 11:41 AM

Hey Larissajy57. Thanks for your post! 

Depending on how your payment is made there can be a delay from the time the payment is sent (bank/credit card) to the time the payment is processed.

To clarify for the community, is this a new activation or a top up?

- Patricia

View reply in original post

2 REPLIES 2

Go to helpful replies
mrodriguez012
Contributor

‎10-03-2021 02:04 PM

its the same like me. do you have any response?

Go to helpful replies
LuckyMobilePatricia
Moderator

‎10-21-2021 11:41 AM - edited ‎10-21-2021 11:41 AM

Hey Larissajy57. Thanks for your post! 

Depending on how your payment is made there can be a delay from the time the payment is sent (bank/credit card) to the time the payment is processed.

To clarify for the community, is this a new activation or a top up?

- Patricia