I want to change plans, but the automatic recharge happened today

BetoJFernandes
Contributor

I didn't remember that the renewal of my current plan was automatic, the renewal happened today, but I was wanting to change to a cheaper plan. How can lucky help me? What needs to be done? Or yet, how can I make this change without loss?

16 REPLIES 16

Good morning, @Dinoxo. Thanks for reaching out.

It's up to you - when changing your plan, you're given the option for it to take effect on your next anniversary date, or effective immediately. In the case of the latter, you would need to pay immediately.

Check out our Frequently Asked QuestionsOpens in a new tab or window page for more info, especially under How do I change my plan?

Let us know if you have any further questions. Best wishes.

— Kris

But I already paid 47 for the month and the new plan is 30 something which is less??? $. How does that make sense?