Change Name associated to Phone Number

freerangecloud
Contributor II

Wondering if it's possible to change the name associated to a phone number.

As a test, I created a new account, unlinked my existing phone number from my old account, linked it to the new account and was surprised when my name and credit card information were ported over to the new account.  Is there any way of changing the name associated to a phone number (and not just the display name on the account)?

Thanks!

95 REPLIES 95

Hi, I would like to change the name associated with the number please.

Hey there @Ducky71.

Welcome to the Lucky Mobile community and thanks for reaching out.

We've sent you a private message with some details on how to complete your request. Please check your Messages within your profile avatar in the top right corner.

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Thanks.

chesamo
Contributor

Why in the world is this function only available through the community forum? Worst customer service function I've ever seen.

I need to correct the name on my account.

Hey there @chesamo.

Welcome to the Lucky Mobile community and thanks for reaching out.

We've sent you a private message with some details on how to complete your request. Please check your Messages within your profile avatar in the top right corner.

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Thanks.

I would like to change the name associated with the number.

HOW CAN I change my name in the main account, not the application? Since the phone number is mine now.  

Hey there @cheeno24 and @MOBILEISSUE ,

Welcome to the Lucky Mobile community and thanks for reaching out.

We've sent you a private message with some details on how to complete your request. Please check your Messages within your profile avatar in the top right corner.

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Thanks.

Hello just activated lucky mobile with new number and it still shows old name associated to the number. Can you update my CNAME. 

 

Hey there @Pavolino ,

Welcome to the Lucky Mobile community and thanks for reaching out.

We've sent you a private message with some details on how to complete your request. Please check your Messages within your profile avatar in the top right corner.

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Thanks.

I too would like to change the name associated with the account 

Hey there @Angiethefergie ,

Welcome to the Lucky Mobile community and thanks for reaching out.

We've sent you a private message with some details on how to complete your request. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private messageOpens in a new tab or window

Thanks.

I activated a line for my son's iPhone (eSIM) under my account. Now, I'd like to transfer that line/number to a Lucky Mobile account that would be assigned to him.

I think the terminology that Lucky Mobile uses for divorcing my account of his number is "unlink". So, I could unlink his number from my account.

However, how would he link that number to an account that belongs to him? As far as I can tell, he can only create an account when he activates a line. But he doesn't need a second line.

How can I make this work?

Hey there @blarhoot.

Welcome to the Lucky Mobile community and thanks for reaching out.

We've sent you a private message with some details on how to complete your request. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private messageOpens in a new tab or window

Thanks.

I need to change the name on my account 

Hey there @JennaCore .

Welcome to the Lucky Mobile community and thanks for reaching out.

We've sent you a private message with some details on how to complete your request. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private messageOpens in a new tab or window

Thanks.