Can you transfer balance to another Lucky Mobile account?

[bobca420]

I'm planning on switching to another provider and I have some money on my account and would to transfer it to another account. I was wondering if that was even possible. Any help is greatly appreciated!

[LuckyMobileAntonie · Accepted solution]

Hey there @bobca420 , 

Welcome to the community and great question. 

Transfer of funds from one account to another is possible, however some conditions does apply. The following are some examples of such conditions;

• Accounts must be in the same name
• Only account holders/authorized contacts can make request
• Transfer amount must be same or less than account balance

To see if it is possible, you will need to get in touch with customer service. 

Let the community know if you have more questions.

[EricLi]

I had a $15 balance in my Lucky Mobile prepaid account. After porting out my original number, I can no longer see the balance. Does that mean the money is forfeited? If not, I would like to stay with Lucky Mobile, activate a new number, and continue using this balance.

[Moxie]

I have two prepaid accounts linked to my profile. I recently topped up an account, but I mistakenly added funds to the wrong one. How can I transfer these funds to the correct account?