Top up

Minsi1223
Contributor

I have been with lucky for going on 4 months. All of a sudden when I toppes up, it says my 40$ is there, but my phone won't work .

1 REPLY 1

LuckyMobileKris
Moderator

Hi there, @Minsi1223. Welcome to the Lucky Mobile Community, and thank you for your post.

We wanted to check in and see if you were still having issues with your services after topping up. If your account was already suspended at the time of topping up, there may be a delay of up to 24 hours before payment is processed and applied, and your services reactivated.

Let us know if you were still in need of assistance.