Need to restart phone to send/recieve calls or texts

[Holmes]

Every single time I want to make or recieve a call I need to restart my phone, after restarting my phone I only have a few minutes of time until it stops working again, I can sometimes still send and recieve sms/rcs without restarting but it usually takes around 2 minutes to send or just doesn't work at all.

[LuckyMobileKris · Accepted solution]

Good morning, @Holmes. Thanks for reaching out, and welcome to the Lucky Mobile Community.

For the Community to be better able to assist you, could you please provide further details as to the issues you're experiencing?

Do keep in mind that many factors can limit your reception; topography, environmental conditions, line of sight to towers, types of buildings in your area, etc. 

• What model of phone are you using? Is the associated operating system up to date?
• Have you tried changing the network settings in your phone?
• Are the issues only happening indoors at home, or outdoors as well?
• Do you know of anyone else in the are having similar issues?
• Beyond restarting your phone, what troubleshooting steps have you done so far?
• Have you got in touch with our technical support team to open a ticket?

You may also find our Support page on Service Troubleshooting helpful for tips and advice.

Looking forward to hearing back from you. Best wishes.