Forum Posts

Resolved! Data not working unless roaming?

Hi, we have the plan with 500MB data, and it shows we are 8 days in and have used zero data, but my iphone can't seem to connect to any data (other than wifi). I did just manage to get it to work by turning on 'roaming' on the phone (iphone 11).  Doe...

kbez by Contributor
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  • 5 replies
  • 3 likes

Resolved! Top up issue - Money charged but balance not updated

my top up was due today, so i changed my plan today on the website and everything went through fine. when i get onto my phone, its still saying on the app i have to pay for it and hasn't changed my plan at all. The money has already been charged from...

kyndraxo by Contributor
  • 6497 Views
  • 9 replies
  • 8 likes