Text message not showing till 8 hours after person sent it

Scramble
Contributor

This has happened twice now

My boss will send me a text message, and for some reason, it won't appear on my phone till 2-8 hours after they send it

1 REPLY 1

LuckyMobileKris
Moderator

Hi there, @Scramble . Welcome to the Lucky Mobile Community, and thanks for your post.

Are you and your boss using Android phones? If so, you may need to update your Google Messages apps - the chat / encrypted messaging feature in the app can cause messaging delays between different versions of the Messages app. We'd recommend both of you try updating your apps, turning off the chat feature, and trying again.

If you're not using Android phones, could you clarify a few more details?

  • Are the delays happening with any other contacts, or just your boss?
  • Is your boss's phone also with Lucky Mobile?
  • Have you tried restarting your phone, or completing any other troubleshooting steps?

Let us know if you were in any further need of assistance. Looking forward to hearing back from you.