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Lucky Mobile How To's

How To articles to help with some of your most popular questions.

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What is an eSIM?

An eSIM (short for embedded SIM) is a digital SIM built into recent phones that lets you activate a cellular service instantly and securely, and an associated phone number and plan, without having to use a physical SIM card.

Instantly activate with eSIM. There is no cost to activate eSIM and you won’t have to wait for a physical delivery.

To get started with using an eSIM:

1. Confirm your smartphone is eSIM compatible.

2. Activate your Lucky Mobile plan.

3. Setup the eSIM on your compatible smartphone.

Find all the above by visiting eSIM Support.

How To Articles

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How to check your balance and monitor your usage

How to check your account balance: 1. With the Lucky Mobile My account app The Lucky Mobile My Account app is an easy and convenient way to manage your account 24/7, wherever you are, right on your phone – and best of all, the app is free and usin...

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Service Passes

What is a Service Pass? Our Service Passes help you manage your spending. Choose a Service Pass to call, text, or use data outside your monthly Plan and Add-Ons. If you try to call, text or use data and your activity is not included in your plan or ...