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How To articles to help with some of your most popular questions.

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What is an eSIM?

An eSIM (short for embedded SIM) is a digital SIM built into recent phones that lets you activate a cellular service instantly and securely, and an associated phone number and plan, without having to use a physical SIM card.

Instantly activate with eSIM. There is no cost to activate eSIM and you won’t have to wait for a physical delivery.

To get started with using an eSIM:

1. Confirm your smartphone is eSIM compatible.

2. Activate your Lucky Mobile plan.

3. Setup the eSIM on your compatible smartphone.

Find all the above by visiting eSIM Support.

How To Articles

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How to change your APN settings

Brought your own phone and having trouble connecting to the internet? If you have a non-Lucky Mobile phone, you may need to update your phone’s Mobile Network Settings. The instructions will be different depending on your phone’s operating system. ...

Will my phone work with a Lucky Mobile SIM Card?

As long as your phone is compatible with our network and already unlockedby your previous provider. The availability of some services may differ depending on your phone. Your phone must be compatible with LTE AWS (1700 MHz) or LTE 700 MHz bands, or...