my sim card isn't showing on my other phone

[alyssa]

I got a new phone and I still have the old phone with me and I was wondering if you can change your sim because I did change mine but it doesn't show on my phone and it doesn't show that the sim card is in it but it is in it because its not working

[LuckyMobileKris · Accepted solution]

Hi there @alyssa.

Welcome to the Community.

For the Community to be better able to assist, you'll need to share more details:

• What is the make and model of your new phone?
• Is the phone unlocked? Did you buy it new or secondhand?
• Have you restarted your phone since inserting the SIM?
• When checking the network settings in your phone, what does it show for the inserted SIM card?
• Have you configured your APN settings?

For configuring the APN settings, please check out our page on How do I change my APN settings?

Looking forward to hearing back from you.

— Kris