cannot get Eastlink landline calls on my 782 number

ShawnDe
Contributor

Hi!  I have a Lucky mobile number beginning with the area code 782.  I cab receive calls from everyone except Eastlink landline phone.  Anyone else have a similar issue?

4 REPLIES 4

LuckyMobileAntgio
Moderator

Hey there @ShawnDe

Welcome to the Community and thanks for your post. 

That is definitely odd, do you know if your Eastlink contacts have called their carrier to check it out and/or have you got in touch with our technical team to open a ticket? 

Looking forward to hearing back from you.

I contacted tech support. They gave me another number but same issue.  How do I open a ticket?

We will be more than happy to look into it for you and have sent you a private message with the details that we need.

Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private messageOpens in a new tab or window

ShawnDe
Contributor

I am  the writer of this post. Tech support for Lucky did speak with me b4 Christmas and said he would fix the problem and get back to me in a couple hours.  I never heard from him again and my problem never got fixed. I now have a mobile from Fido...which does work.