Forum Posts

Can't send/receive texts

Is there some type of coverage outtage as I'm not receiving my texts. And when I text someone, I'm they aren't receiving my texts.Very frustrating as I need my phone for work.

Service update

I have paid my monthly bills and changed my plan but the app keeps saying that I don’t have data and I have used 94% and I have 28 days left but I have 30 days and I just paid for a plan that will give me 64G  

User562 by Contributor
  • 253 Views
  • 3 replies
  • 1 likes

Resolved! Compatibility issues

Hi, I'm trying to switch my SIM card from one phone to another, the "compatibility" tab on the website tells me it is compatible but when I actually do the transfer from my account it tells me it's not compatible: My older phone is a Samsung Galaxy S...

Screenshot_20220715-141547_Chrome.jpg Screenshot_20220715-142356_Chrome.jpg
Kdes by Contributor
  • 1175 Views
  • 6 replies
  • 0 likes

Voicemail greeting

My personal voicemail greeting has changed to a generic greeting. I have entered a new personal greeting several times but the generic greeting is still there. How do I get rid of the generic greeting? 

Reddog by Contributor
  • 317 Views
  • 1 replies
  • 0 likes

Resolved! how will I know when my number port is complete?

I'm a new lucky mobile user and porting from TextNow. The associate told me that because it's a landline (it's a VoIP number) to mobile port it would take longer but would be completed today around 9:30am.I talked to TextNow this morning and they sai...

gramk44 by Contributor
  • 1169 Views
  • 3 replies
  • 3 likes

911 abroad

I saw that lucky doesn’t offer roaming in other countries, and that you wouldn’t have service. I wanted to know if I could still call emergency services even when I’m in another country with a lucky sim.

nazari by Contributor
  • 404 Views
  • 1 replies
  • 2 likes