Forum Posts

Post a question

Resolved! Can't create account or can't top up...

So I try to create an account but it keeps saying to provide the 10 digit number being the phone number in which I never had created a phone number in the first place see in order to top up I would top up to get ,a number or that number but I honestl...

Tq420 by • Contributor
  • 2143 Views
  • 7 replies
  • 1 likes

One month free promotion

Hi , I got this sim card on the plane (one month free promotion). So I activated the sim on 08/08and payed for the first month supposingly the second month should be for free! Why did I receive a message that I should pay before 08/09?!Thank you 

Idaou by • Contributor
  • 248 Views
  • 1 replies
  • 0 likes

Resolved! Impossible to recharge

I had been trying to recharge my balance for almost a week and the system always reported "technical problems". I decided to chatting with support assistant, he was very kind, i said I must to try through website (not in the phone app), the system ca...

Enzo by • Contributor
  • 1235 Views
  • 7 replies
  • 2 likes

Resolved! How can I redeem the $20 staples gift card?

Hello! I received a sms from you Lucky Mobile regarding the 20 staples gift card with gift card # and pin #. Can I avail it online or do I have to redeem it in staples store? I also called the staples store near me and told me that in order to redeem...

Unwanted call forwarding

I've been getting strange texts and phone calls from random people in Canada so I dialed *#62# and apparently I have call forwarding that I don't want. Also, I can send text messages out to my friend but I cannot receive them. They goto someone else....

Resolved! Reissue my QR code

So I need to get my QR code reissued after I erased all the downloaded Sims from my cell phone. However I can't seem to find where the QR code was originally displayed and I didn't save it I'm starting to think I might need them to reissue me a QR co...

Resolved! Samsung zlip6 Esim what happen if i factory reset?

Hello,I got hacked recently and for security reason I removed my phone number from 2fa security stuff online then I heard of esim and my current zflip 6 Android phone support both physical sim card and esim so I created an account with lucky same pho...

John316 by • Contributor
  • 920 Views
  • 2 replies
  • 1 likes