Forum Posts

Resolved! How is the Refer a Friend payment applied?

I was wondering how the payout for the referral payment is applied? I referred a friend a earlier this year and I've been getting charged my usual amount on my cc, but the account balance is increasing by 5 each month. How do I get the amount to appl...

meow by Contributor II
  • 842 Views
  • 6 replies
  • 7 likes

Resolved! Automatic top up with bank not working

Hi, i recently registered for automatic top up with a bank acount but it didn't charge me on the monthly charge date. In fact it never did. I set up automatic top up 1 week before the date and it did not work. I tried googling it but there was no use...

John by Contributor
  • 572 Views
  • 5 replies
  • 4 likes

Hotspot limited

Good day, whenever I use my iPhone with lucky mobile as a hotspot I am limited to connect 2 devices to this hotspot. Is this limitation official? Any workaround?THX in advance!

Resolved! $29 40GB plan - Promo 15GB not showing

Hello. I just signed up. The 40gb promo is not showing on my account. It just shows the 20gb5gb bonus auto renew. It does not show the 15gb bonus currently advertised. A rep confirmed thru chat that I am on the 40gb plan but it does not show that I h...

341 by Contributor
  • 890 Views
  • 11 replies
  • 9 likes

HELP! Activation Issues

I have now purchased a second SIM card and I'm still having issues setting up an account. After a very difficult time getting ahold of some help at Lucky, they did reach out via email and tell me to delete browser history, and use the link they sent ...

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Talia by Contributor
  • 2482 Views
  • 4 replies
  • 1 likes