Forum Posts

Weak indoor signal

Indoor my phone indicated reception 1 out of 5 bars. I can neither call nor receive calls.  Tried to turn to wifi-calls but no luck.  Any help is appreciated.Many thanks.re: I'm using iPhone 8, Lucky mobile plan 30/month, 3G, 1GB data... since 2021. ...

base by Contributor II
  • 2576 Views
  • 21 replies
  • 7 likes

Resolved! Account Suspended. Payments made.

Hi, my account got suspended so I top up my payment. It says in my bank account that the money was received but on the Lucky Mobile app it says that the payment has failed and I cannot receive call, call people or text. Can I atleast get a refund?!!

Meagan by Contributor
  • 1775 Views
  • 17 replies
  • 4 likes

Resolved! 4G plans have VoLTE?

Hi. I am currently on a 3G data plan and have been having issues with my phone calls because my area has poor 3G coverage. I was told by a support agent that I would get VoLTE by switching to a 4G plan.I just want to confirm if that's true? Any 4G us...

Sms received by the wrong number

Hello, I'm experiencing some issues with my new line: i can message people and call them and i can be call by them but when they answer my text it goes to another number. Apparently it's not uncommon but any idea how to fix that? Thank you

Doriane by Contributor
  • 115 Views
  • 3 replies
  • 1 likes

Resolved! Issues with porting my number to lucky mobile

I have been trying to get my number ported from Virgin to Lucky for 5 days now with no luck. I finally thought it worked the 4th time I spoke with someone. Well it didn't, my service with Virgin is no longer active, and my lucky mobile still has my t...