Topup bonus promotion not recieved

[Dude]

Hello. I topped up on the 8th using the promotion to receive a 25 dollar bonus when topping up with 50 dollars(before March 9th). I don't seem to see the bonus and was wondering when it would be applied.
Thanks.

[LuckyMobileAntgio · Accepted solution]

Hey there @Dude , 

Thanks for your post. 

The Community being a peer to peer assistance channel, we do not have direct access to your account and couldn't answer your direct questions. However, the promotion you're mentioning would have came with some instructions advising you of the details. 

Normal promotions can be applied within the next 30 days after the successful Top-Up as long as you met all of the requirements.

Let the Community know if you have more questions.

[Chaugh]

did you get this resolved through chat or phone?  I got the same issue

[Dude]

Going to wait the 30 days and then contact support if I don't see the credit by then.

[Not receive bonus]

I receive a $50 top-up special offer by oct 7, and will receive a one- time 25 bonus, after I top-up, I wait 5 business day, but not receive bonus.

[Micael]

I received a text message that I will receive 25$ free on my balance if I top-up 50$ . I just want to make sure I going to see it soon on my balance