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12-29-2021 12:30 AM
So I need to get my QR code reissued after I erased all the downloaded Sims from my cell phone. However I can't seem to find where the QR code was originally displayed and I didn't save it I'm starting to think I might need them to reissue me a QR code is this correct?
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12-29-2021 10:24 PM
Go here: https://www.luckymobile.ca/support/phone/dual-sim-card
scroll down to the bottom for instructions.
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12-29-2021 10:24 PM
Go here: https://www.luckymobile.ca/support/phone/dual-sim-card
scroll down to the bottom for instructions.
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11-23-2023 08:07 AM
Hello,
I’ve signed up for a Lucky mobile plan this morning and ported overt my number from another provider. I opted to activate eSIM and a notification popped up on my iPhone to activate eSIM but it failed. By then the website had timed out and I no longer have access to the QR code.
Would it be possible to get the QR code again? I am unable to access the account online because my cell phone number has already been ported to lucky but I don’t have access it to now because of the failed eSIM activation.
Thanks
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11-26-2023 09:03 PM
Hey Adeel,
Sorry to hear that, If you have a Lucky Mobile or partner store (Such as Bell, The Source, Best Buy, Walmart Wireless, Wirelesswave, T-Booth Wireless) available nearby, just visit them for refreshing the eSIM or doing an eSIM replacement.
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12-11-2023 09:38 PM
I just spent over a hour on the phone with a manager who couldn't figure out how I can access my Esim activation page again. I signed up and paid for an Esim but can't acess the QR code or SM-DP+ Address information again. Horrible how is this not a button set up on the webpage on overview??
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12-11-2023 10:41 PM
Hey Drosy14,
Its right on the home page of Lucky Mobile's official website with the name "Activate".
Click on it and you will be able to activate eSIM or a Physical SIM.
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12-11-2023 11:36 PM
Lol I already signed up and paid for an e sim where an e sim qr code was shown and I paid for a plan. I cant find those details again. I NEED TO REACH THAT PAGE AGAIN!!!
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08-17-2024 02:31 PM
I created an account with Lucky and when trying to download the e-sim, I decided to wait until I got home. When signing back into the Lucky app, I can't seem to figure out how to start downloading the e-sim again?
