How to recover or change my account security PIN?

fiveplustwo1
Contributor

I signed up online, but the setup process did not asked me to create an account security PIN. How do I get this or change this?   Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

Hey there @DODO. Welcome to the Lucky Mobile Community.

In order for the Community to best assist some clarification will be needed on the PIN in question that you're referring to;

  • Validation PIN
  • Voicemail PIN
  • PUK code
  • SIM Lock code

Looking forward to hearing back from you.

View reply in original post

11 REPLIES 11

LuckyMobileKris
Moderator

Hi there @fiveplustwo1.

Welcome to the Community.

We've reached out to you in a private message with more information. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private messageOpens in a new tab or window

DODO
Contributor

How can I know what is my PIN number? 

Hey there @DODO. Welcome to the Lucky Mobile Community.

In order for the Community to best assist some clarification will be needed on the PIN in question that you're referring to;

  • Validation PIN
  • Voicemail PIN
  • PUK code
  • SIM Lock code

Looking forward to hearing back from you.

Validation PIN and account number

Thank you for the quick response, @DODO.

We've reached out to you in a private message with further info. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private messageOpens in a new tab or window

I also need help with mi pin account number 

fff2000
Contributor

I also need my account security PIN, not sure why isn't available under My Account info... Could someone please help ? Thanks

Hi there, @fff2000. Welcome to the Lucky Mobile Community, and thanks for your post.

We've reached out to you in a private message with further info. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private messageOpens in a new tab or window

How can I know Validation PIN and account number

Hey there @betty ,

Welcome to the community, and thanks for your post.

We've reached out to you in a private message with further info. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private messageOpens in a new tab or window

Thanks.

 

i want to port my number to voip.ms company, where i can find my PIN Number and IMEI number