Data and general service

[Will_13]

I just topped up my plan today (I’m on the $25 one and I have been for about a year) and afterwards I was checking through the spam of deals and offers lucky texts you, and I see a few that say “Free Lucky Msg: Your monthly plan does not include data. For plan options that include data, visit luckym.ca/myaccount ( luckym.ca/aboutlucky )” I’m sorry what? This is the only evidence of my plan not including data; everywhere else it says I should receive 500mb and my added 250mb bonus! I think 25 bucks for just regional calls and text is outrageous dude, is this serious? 

[MK4753]

Hey Will, don't worry, the $25 plan includes unlimited calls (Canada-wide) plus unlimited texts (Worldwide) along with 500mb of data (1GB total if you set up automatic top up).

Also for you the plan will have 500mb + 250mb for making 6 successful payments, and you will also receive another 750mb bonus for making 12 successful payments.

You can ignore the msgs.

[LuckyMobileAntgio · Accepted solution]

Hey there @Will_13 , 

Welcome to the Community and thanks @MK4753 for your reply.
One thing to keep in mind is that rate plans can change over time and the one that you have may not be the same as the one advertised on the website. 

To make sure that you have data and also to ensure that you know which plan that you have, log in to your My Account profile and check your rate plan details.

Let the Community know if you have more questions.