Can't make or receive calls. Incoming calls go straight to voicemail

[Evans]

I can't make or receive calls why is that and I'm paying but can't receive calls. Anytime someone calls me it say that it goes straight to voicemail I can't even access the voicemail. Whyy?

[LuckyMobileKris]

Hi there, @Hi69. Welcome to the Lucky Mobile Community, and thanks for reaching out.

For the Community to be better able to assist, please take the time to review the troubleshooting advice and further questions asked of other users earlier in this thread. If the issues persist, please provide further information at your earliest convenience.

Looking forward to hearing back from you.

[Hi69]

I don't have service and I have money on my phone 

[DEF83]

I cannot make or receive calls on my new phone but I can text and use the internet I'm getting really upset why isn't it working ?

I have done all of the trouble shooting reset phone etc nothing is working. I even bought a new sim card. My card does work in other phones to make phone calls though. 

Lucky site said that this phone is compatibility with the SIM but it doesn't work for any call goes to voicemail no one can get through. I also can't make calls to talk to tech support because my phone doesn't make calls what do I do next to fix this 

[Cat2003]

Hi, I'm not sure why I am unable to make or receive phone calls. My mobile data and texting still works, the only problem is calls. 

I have tried troubleshooting but nothing seems to work. 

[nscutchings17]

Did you get this figured out cause its the same exact thing happening to me