Can no longer call or text

Thor
Contributor

‎12-19-2021 12:10 AM

i can no longer call or text or receive call or text. my account is in order, but now when i hit the send i get "Not registered on network" message. i have rebooted, restarted and reset the network settings still nothing. is my phone caput? it has worked fine for the past year. Thanks please help if u can

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4 REPLIES 4

RunUnicornRun
Contributor III

‎12-19-2021 02:04 AM - last edited on ‎12-19-2021 04:21 AM by

Does this help? Some suggested a sim card can became loose. Try removing/inserting it. If doesn't help, then try a different phone if you have any (even an old one).

Thor
Contributor
In response to RunUnicornRun

‎12-19-2021 09:19 AM

thanks for your help, had a old lg phone i could try my card in and it works okay so i am off for a new phone today. hopefully i can get a samsung s20 or s21 most stores are out of stock right now. thanks again

RunUnicornRun
Contributor III
In response to Thor

‎12-19-2021 09:28 AM - last edited on ‎12-20-2021 08:57 AM by

Sometimes cleaning the Sim-Card slot with just a soft cloth can help to remove dirt and improve contacts.

 

cvbergen60
Contributor

‎01-03-2022 02:51 AM - last edited on ‎01-03-2022 08:23 AM by

How come my phone says Mobile network is unavailable?