Caller ID not using my Government Name...

thathumanoverthere
Contributor

So I have had a couple of my friends & family members make it known that, my caller ID that shows when my Caller ID is set to on is NOT my actual name... and it's actually my small businesses name that is much, much more recent than my current phone numbers account creation/setup. I use a pre-paid account. But I'd prefer my name show not my business name... if I turn off the Caller ID setting either through the lucky app or my phones settings it'll then say private or unknown caller. 

PLEASE HELP ME WITH THIS..

3 REPLIES 3

LuckyMobileKris
Moderator

Good morning, @thathumanoverthere. Thanks for your post, and welcome to the Lucky Mobile Community.

Thanks for bringing this to our attention. We'll be reaching out in a private message to gather more info. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private messageOpens in a new tab or window

— Kris

I have the same problem 

Good morning, @Tarasiuk. Thanks for your post, and welcome to the Lucky Mobile Community.

Thanks for bringing this to our attention. We'll be reaching out in a private message to gather more info. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private messageOpens in a new tab or window

— Kris