Auto Top-Up registration : Credit Union institution code not found

TrevorPerriman
Contributor

I am trying to change my top up information to my bank as do not have anything else they take.

My credit union is listed in their "drop down box" but when it comes to the "institution code" which is 3 numbers, the drop down choices are:

018

79

The institution code I need to insert for my credit union is 879.  

I CANNOT type 879 in the field and if I choose 018 or 79 from the drop down list the top up transaction fails.

Hoping, with fingers crossed I am able to find a solution here.

Cheers!

3 REPLIES 3

LuckyMobileAntgio
Moderator

Hey there @TrevorPerriman , 

Welcome to the community and thanks for bringing this to our attention. 

In order for us to escalate your concern, we will need to know which financial institution you're referring too. 

Looking forward to hearing back from you. 

 

TrevorPerriman
Contributor

Hello.

Assiniboine Credit Union.

THANKS!!

Perfect, 

We've sent the information to be reviewed. 

One thing to keep in mind is correction of the sort can take some time to be updated. 

With this being said, please check periodically to see when the information will be added. 

Let the community know if you have more questions.