topic Re: Returning customer in Lucky Mobile Community

Returning customer

Harley — Tue, 14 Jan 2025 17:25:18 GMT

Hi,

I was with Lucky Mobile more than 1 year ago, then I left. Now I am with another phone service provider. I'd like to come back to Lucky Mobile and get the prepaid plan $29/month for 10GB data (15 GB when register for automatic top-up). Is it possible for me to get that plan even though I'm not really a 'new customer'?

Re: Returning customer

LuckyMobileAntonie — Thu, 16 Jan 2025 19:00:59 GMT

Hey there @Harley ,

Welcome to the community and thanks for your post.

The community being a peer to peer assistance channel, we wouldn't have access to those details. However, starting a new number with a new SIM card would be considered as a new service.

Let the community know if you have more questions.