topic Re: Has anyone had a problem calling cell phone from a land line and i get a busy signal in Lucky Mobile Community

Busy signal when calling cell phone from land line

Mamas boy — Fri, 17 May 2024 12:53:18 GMT

Has anyone had a problem calling cell phone from a land line and i get a busy signal

Re: Has anyone had a problem calling cell phone from a land line and i get a busy signal

LuckyMobileKris — Sat, 18 May 2024 14:10:25 GMT

Hi there, @Mamas boy. Welcome to the Lucky Mobile Community, and thanks for your post.

For the Community to be better able to assist, please take the time to review the following questions and provide further details:

Is this a new account?
Have you recently ported your number from another provider?
Is this only happening with one landline number, or all landlines?
Have you done a full power off of your phone?
Have you removed the SIM & reinserted it after powering your phone off
Have you checked that your phone's OS is up to date?
If need be, have you spoken to Tech Support to open a ticket for further investigation?

Looking forward to hearing back from you at your earliest convenience.

Re: Has anyone had a problem calling cell phone from a land line and i get a busy signal

Mamas boy — Sat, 18 May 2024 14:43:19 GMT

Yes it is a new account

Yes only landlines

I swapped out my sim card from virgin mobile and tt works fine wondering if maybe a sim card issue

Re: Has anyone had a problem calling cell phone from a land line and i get a busy signal

Mamas boy — Sat, 18 May 2024 14:47:02 GMT

This phone is for my elderly mother and no I have not yet contacted a tech

Re: Has anyone had a problem calling cell phone from a land line and i get a busy signal

LuckyMobileKris — Tue, 21 May 2024 13:34:57 GMT

Good morning, @Mamas boy.

Thanks for letting us know. We wanted to check in and see if you've been able to follow up on your suspicion on it being a SIM card issue. Have you tried replacing your SIM card at a Lucky Mobile retail location?

If you're unsure as to how, check out our Support page on Lost or Stolen Phones and scroll down to How to replace a SIM Card.

Looking forward to hearing back from you.

Re: Has anyone had a problem calling cell phone from a land line and i get a busy signal

Mamas boy — Tue, 21 May 2024 13:54:19 GMT

No I have not as the phone is with my mother I will probably have to try buying another one if I can transfer from one sim to another ?

Re: Has anyone had a problem calling cell phone from a land line and i get a busy signal

LuckyMobileKris — Tue, 21 May 2024 13:58:53 GMT

No worries, @Mamas boy.

Yes, you can replace the SIM at any time of your choosing. 🙂 The link I provided in my previous reply will be able to direct as to where and how you'll be able to accomplish that.

Once able, please keep the Community up to date as to the status of your mother's service.

Busy signal when calling cell phone from land line

glewhi — Tue, 03 Jun 2025 13:06:57 GMT

When I call my home phone via my lucky mobile cellphone I only get a busy signal.

Everyone else can call my home phone!

I have no blocked numbers on my home phone.

Any clues?

Re: Cell number blocked on home phone

LuckyMobileAntonie — Wed, 04 Jun 2025 18:54:33 GMT

Hey there @glewhi ,

Welcome to the community and thanks for your post.

We invite you to check out the thread above and test/provide the mentioned details.

Looking forward to hearing back from you.