topic Re: Usage in Lucky Mobile Community

How to track Usage

Hey — Mon, 21 Nov 2022 14:18:20 GMT

Hello my boyfriend uses my phone and he is trying to convince me that all of the usage activity is not from him and that he's being hacked is there any chance we can help me out

Re: How to track Usage

LuckyMobileAntonie — Fri, 25 Oct 2024 19:50:29 GMT

Hey there @Hey,

Thanks for your post.

You can review and manage your usage via your online profile here

For more details, check out How to check your balance and monitor your usage

Check that out and let the Community know if you have any questions.

How can I know the usage monthly

Hk — Wed, 22 Jun 2022 22:57:26 GMT

I’d like to know how much used usage in a month

Minutes left for 15$ prepaid plan

Bens — Thu, 10 Nov 2022 14:28:52 GMT

How i check how minutes left on my 100min outgoing calls (15$plan)

I can’t see my usage for my plan data only my bonus data

Ryanchampoux — Sun, 09 Jul 2023 16:53:52 GMT

Can somebody help me this is getting annoying and support jasent worked I just got referred to a coupon place ?

How to view remaining data balance

NewUser_2023 — Thu, 13 Jul 2023 01:36:34 GMT

From luckymobile.ca, how can I view the current data usage and remaining data balance on my account? There is a monthly limit and I wish to check this balance once in a while. I cannot find this on the menu or site map. I wish there was a direct link to that information. That is one thing I do not like about this website unless there is a link there and I just cannot see or overlooked it. Some people have visual disabilities and it makes it hard to find. At home and at work I use the wi-fi there and only need the mobile data sometimes.

My data has been used by only going on the Facebook messenger app 1gb in one night???

Sky-angel — Sat, 12 Aug 2023 17:15:18 GMT

Like how come so much data used in one night I really should switch to virgin I’m not happy at all with my decision for lucky mobile

Re: Usage

DoctorLambe55 — Sat, 16 Dec 2023 18:08:43 GMT

How do I get monthly data usage without having to add 11 pages of usage data?

There was a monthly total at one time or a graph that showed a total for your billing cycle so you could see what you use on your plan for the month.

The link provided in your reply sends us to a usage page 1 of 11, that would require me adding up 11 pages of transactions. Does Bell have any tech advisor's who can insert an Excel macro to add them all up?

Re: Usage

LuckyMobileKris — Mon, 18 Dec 2023 12:46:12 GMT

Hi there, @DoctorLambe55. Thanks for your post.

When browsing your usage history from your Lucky Mobile My Account profile via a web browser, there will be an option at the bottom to change the amount displayed per page. You have the options of 20, 50, 100, or all.

Do bear in mind that this will only apply to one billing cycle, i.e. Nov. 2nd to Dec. 1st. For more than one billing cycle, you will need to repeat this by changing the usage period at the top of the usage details page.

Let us know if you have any further questions.

Data History

come2the40 — Thu, 28 Dec 2023 03:43:51 GMT

How do you see yout data history how much total data you used each billing cycle?

Re: Usage

ABCD — Sat, 30 Dec 2023 22:02:56 GMT

This is not the answer to everyone's quest. Everyone is asking for a total of what youve used in a month your links shows a complete break down by minute we want a total?

how do i find my calling logs

ksm — Fri, 25 Oct 2024 19:42:06 GMT

Iam looking for my call logs, so i can see the time date and how long the calls last , for my work. before Saturday.

Re: How to track Usage

LordAstartes — Sat, 26 Oct 2024 22:17:34 GMT

Depending on the Phone you use you can go into the APPS Store (I use android) and see through the App how much Data is being used. I as an Android Can also turn off Data Transfer to the Network and Tap into my wifi thus Saving my monthly data limit to whenever I reallllllly neeed it like using apps for shopping etc.

Why almost a gig of my data has been gone?

Shayan — Wed, 08 Jan 2025 09:12:20 GMT

I just top-up my prepaid phone and to see if that worked, I checked the usage of my app. Surprisingly, I saw 972 mb of my data gone!!! How that is possible?

Voice call over stated

TiniY-2 — Mon, 13 Jan 2025 10:37:26 GMT

Hi, I noticed it says I’ve used 80% or my outgoing calls, leaving me with 20 out of 100 minutes left.

however when I look at the minutes I can only account for about 20/25 minutes of outgoing calls.
do calls from other apps online count, or how have a used 80 minutes when I only see about 20.

How to track Usage

AKA — Mon, 05 May 2025 12:57:30 GMT

Usage history is always wildly inaccurate, I can't be the only one...

How to track Usage

EGCF2016 — Wed, 11 Jun 2025 17:00:42 GMT

My husband has had his account for almost a month. We have 3GB of data but he's showing he has used 2.23GB so far. He works from home and rarely goes out which is why he has never had his own cell-plan with a major carrier. I'm shocked that his usage is so high given he's always connected to wifi. When I look at the detailed usage it shows him using data just twice today (21.95KB and 11.19KB). I'm guessing this is him scanner his diabetic sensor as he hasn't sent any texts today. Why is this taking from his data and not wifi?

How to track Usage

NCFA — Wed, 17 Sep 2025 12:02:25 GMT

Is there a number for me to check my data balance?