topic Phone records in Lucky Mobile Community

Text message & calling transcripts

domsim — Wed, 13 Dec 2023 14:14:26 GMT

Hi I was wondering where I go to get a copy of my text messages and calling history?

Re: Text message & calling transcripts

LuckyMobileAntonie — Thu, 30 May 2024 13:02:22 GMT

Hey there @domsim,

Welcome to the Community and thanks for your post.

Due to privacy laws, the content of incoming and outgoing text messages and call logs are unavailable to be shared.

However, you can review your usage details/history within My Account directly.

Let the Community know if you have more questions.

Call history

TiantongWen — Thu, 19 May 2022 04:48:18 GMT

I need a statement including my call history where can I retrieve it

Re: Call history

Quest5 — Thu, 19 May 2022 07:17:35 GMT

It is in your mobile app.

SMS History

FrankPowell — Sat, 25 Feb 2023 12:35:10 GMT

How do I get a copy of all my text messages?

Phone records

tinseltits — Tue, 12 Dec 2023 23:20:17 GMT

Hello,

Is there any way to get a copy of old phone records from 2019 - present?

Re: Text message & calling transcripts

Lorenzo — Wed, 30 Apr 2025 11:38:06 GMT

How can I get my detailed call history from a year ago?

Re: Text message & calling transcripts

Jenny — Thu, 21 Aug 2025 17:49:06 GMT

You used to be able to get transcripts of content if you are the account holder. How do privacy laws apply if you are the account holder?

the device I have the messages and calls on has been stolen. So if I am the account holder why am I not able to access my content if the company i hold the account with has confirmed I am the account holder?