https://forum.luckymobile.ca/t5/lucky-mobile-community/about-sim/m-p/3875#M3067 <P>Hey there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://forum.luckymobile.ca/t5/user/viewprofilepage/user-id/28241">@Kathy</a></SPAN> ,&nbsp;</P> <P>Welcome to the Community and thanks for your post.&nbsp;</P> <P>After a quick search, we've found the following potential causes of the error "SIM 1 not allowed";</P> <UL> <LI>Incompatible SIM card (Not positioned properly or wrong size)</LI> <LI>Blocked/Locked IMEI (serial number of your phone)</LI> <LI>Wrong setting profile (phone setting set to eSIM instead of SIM)</LI> </UL> <P>To find specific details on the correct installation for a certain device, look at the quick start guide included with the smartphone, or user guide directly on the manufacturers website.&nbsp;</P> <P>Let the Community know if you have more questions.&nbsp;</P> <P>&nbsp;</P> Tue, 25 Jul 2023 16:37:57 GMT LuckyMobileAntonie 2023-07-25T16:37:57Z https://forum.luckymobile.ca/t5/lucky-mobile-community/about-sim/m-p/3862#M3057 <P>Is anyone else getting the message saying sim 1 not allowed?</P> Mon, 24 Jul 2023 00:33:36 GMT https://forum.luckymobile.ca/t5/lucky-mobile-community/about-sim/m-p/3862#M3057 Kathy 2023-07-24T00:33:36Z https://forum.luckymobile.ca/t5/lucky-mobile-community/about-sim/m-p/3875#M3067 <P>Hey there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://forum.luckymobile.ca/t5/user/viewprofilepage/user-id/28241">@Kathy</a></SPAN> ,&nbsp;</P> <P>Welcome to the Community and thanks for your post.&nbsp;</P> <P>After a quick search, we've found the following potential causes of the error "SIM 1 not allowed";</P> <UL> <LI>Incompatible SIM card (Not positioned properly or wrong size)</LI> <LI>Blocked/Locked IMEI (serial number of your phone)</LI> <LI>Wrong setting profile (phone setting set to eSIM instead of SIM)</LI> </UL> <P>To find specific details on the correct installation for a certain device, look at the quick start guide included with the smartphone, or user guide directly on the manufacturers website.&nbsp;</P> <P>Let the Community know if you have more questions.&nbsp;</P> <P>&nbsp;</P> Tue, 25 Jul 2023 16:37:57 GMT https://forum.luckymobile.ca/t5/lucky-mobile-community/about-sim/m-p/3875#M3067 LuckyMobileAntonie 2023-07-25T16:37:57Z