topic Re: Calling the United States in Lucky Mobile Community

Calling the United States

Compumom — Sun, 03 Oct 2021 09:32:58 GMT

I've read through the info regarding international calling and I don't see the United States listed anywhere except for the US Virgin Islands and the $50/month plan. How does one call a US number using a low-end voice plan, and what is the rate?

Re: Calling the United States

Mystic — Thu, 07 Oct 2021 15:51:33 GMT

I'm on the $25 plan, and am able to call all of the United States and Canada by installing the free Lucky Mobile Wi-Fi Talk app on my phone. This will give you a secondary phone number. Should work with all plans, though I'm not entirely certain of that. It definitely works on the $25 plan though!

Re: Calling the United States

Compumom — Fri, 08 Oct 2021 09:16:47 GMT

I can't find an app called Lucky Mobile Wi-Fi Talk. Where did you find it?

Re: Calling the United States

Mystic — Fri, 15 Oct 2021 17:30:15 GMT

Android - https://play.google.com/store/apps/details?id=com.luckymobile.voip&hl=en_CA&gl=US
IOS - https://apps.apple.com/ca/app/lucky-wi-fi-talk-text/id1465809166

It's worth noting that, as the app name itself implies, the Lucky Mobile Wi-Fi Talk & Text app will only work over a Wi-Fi connection, and won't function over cellular data.

Re: Calling the United States

Vomb — Fri, 04 Feb 2022 18:15:18 GMT

Thank you for the link for the Wi-Fi app. It works and is very useful as with a unique second number assigned one can receive and make unlimited calls to Canada and the USA with a Wi-Fi connection.

No where in the help or international plans section is there mentioned plans or rates for cellular calls to the US(except for US Virgin Islands). When you try calling a US number (on the $25/m plan) you get a text message from Luckymobile directing you to their international plans and service plans section but USA is not mentioned there anywhere. I called and talked to representative who told me that it is NOT possible to call on cellular, phone numbers in the USA on the $25 plan(possible on the $50/m plan). There are no rates for calls to US.
She didn't mention the existence of this Wi-Fi app by Luckymobile so only thanks to this post on this community forum was I able to find out about it and make good use of it.

I live in Canada. What service pass do I need to make calls to US.

Sharon — Sat, 13 Aug 2022 14:57:01 GMT

I live in Canada. What service pass do I need to make calls to US.

Re: I live in Canada. What service pass do I need to make calls to US.

LuckyMobileAntonie — Mon, 15 Aug 2022 20:48:41 GMT

Hey there @Sharon ,

Welcome to the Community and thanks for your post.

To learn more about service passes check out our article for quick and easy steps on how to get the service passes that you need.

Missing Service Pass

TheCoviest — Sat, 17 Sep 2022 07:54:38 GMT

I have clicked every link in my App and do not have the option to buy a Service Pass. I don't have any currently and need to buy one for minutes so I can Text. Any help is much appreciated

Add a service pass

sage2009 — Tue, 14 Feb 2023 18:51:37 GMT

Just want to add a service pass, how do I do that. Please help me out.

Re: I live in Canada. What service pass do I need to make calls to US.

Lionhearat — Mon, 05 Jun 2023 16:00:38 GMT

Why are Service Passes only available on the app?

I have an older phone (iPhone 5s), and the operating system no longer updates. The one required to use Lucky's mobile app is unavailable to me. Why am I not able to purchase a Service Pass via My Account online?

This is completely unfair. I feel like some sort of second tier customer. Ive been offered extra minutes at a higher rate than what is available with a Service Pass. There is absolutely no good reason it can't be available online.

I am not going to update my phone just to use Lucky's mobile app. And if it gets to the point where I do have to update my phone, I will be switching mobile service providers.

Re: Calling the United States

User448 — Mon, 05 Jun 2023 04:30:44 GMT

And here we are in 2023, 18 months after your post from 2021, and the stoopid Lucky Web Site is still ambigous on this topic of US Calling. Region 1 lists US Virgin Islands, but does not say that it includes the US continent.

Honestly, the Lucky web site content is seriously lacking.

Re: I live in Canada. What service pass do I need to make calls to US.

Vomb — Tue, 06 Jun 2023 15:33:52 GMT

There is no way to call a US number in Lucky mobile. They offer no plans and if you travel to the US your phone will be useless as you can neither make any calls or receive any calls.
Lucky mobile have also discontinued from early 2023 the WiFi calling app. You used to be able to make free calls to the US with that app on a WiFi network.

Re: I live in Canada. What service pass do I need to make calls to US.

LuckyMobileAntonie — Fri, 11 Oct 2024 20:03:31 GMT

Hey there @Vomb ,

Thanks for your post.

If you have a look at our currently offered rate plans, we offer plans that allow you to call the United States in both 3G speeds and 4G speeds category. Once on the page, look for the mention "& US Calling Plan" to find out which one has the feature (Only valid while being physically in Canada).

* UPDATE* - You've spoken and we've listened, check out International Region – Unlimited Calling to U.S. on International Calling Add-Ons on LuckyMobile.ca.

Let the Community know if you have more questions.

Re: I live in Canada. What service pass do I need to make calls to US.

Vomb — Thu, 08 Jun 2023 21:22:30 GMT

Now Lucky Mobile is offering plans that allow for calls to the US from Canada.The cheapest being the $50/m plan as of 8th of June 2023.However once you are in the US the phone can neither receive calls or make calls as Lucky mobile does not work outside of Canada.

Re: I live in Canada. What service pass do I need to make calls to US.

Vomb — Thu, 08 Jun 2023 21:28:16 GMT

Thank you for your post with the info that Lucky Mobile has some new plans(starting at $50/m) that allow for calling to the US from Canada.

how can i make a direct call to America ?

helloitsme73 — Mon, 24 Jul 2023 21:46:16 GMT

I am trying to call Nevada from Edmonton Alberta

Re: Calling the United States

DavidD — Wed, 26 Jul 2023 01:47:25 GMT

Good luck! I'm on the $25 plan and went through chat in trying to get a service pass that supposedly would allow me to call a US number. I was assured that the $5 add-on would do that, and I signed up for a month. But a week later I still get the "need a service pass" message when I try the call. I'm feeling pretty unlucky and misled.

Re: how can i make a direct call to America ?

DavidD — Wed, 26 Jul 2023 02:14:16 GMT

I didn't mention it earlier, but my Lucky account now shows that I have the International Region 1 add-on (after days of waiting). But despite what the agent told me, it doesn't allow calls to the US. Just now, checking to see if it was working at all, I placed a call to a US Virgin Islands business! The list of Region 1 countries seems valid, but the agent was wrong and I can't find a way to call a US number. Bummer!

Re: I live in Canada. What service pass do I need to make calls to US.

DavidD — Thu, 27 Jul 2023 20:31:12 GMT

This is misleading. After getting the automated message that I needed a service pass to make the call I attempted, and chatting with two agents who supposedly set up the necessary pass, it's apparent that my $25 plan does not provide any way to call the US. I was assured that adding an international region would do that, but the agents were wrong. Please fix the erroneous message played when attempting a US call on a $25 plan, and inform your agents that only a more expensive plan allows calls to the US. I've wasted a lot of time in a futile attempt to call a US friend.

US Calling

Noramerican — Wed, 06 Sep 2023 19:19:20 GMT

I just want to call a relative in the USA - the world's biggest economy but no plans are shown. Plans exist for all the little countries. How silly is that?