topic Account suspended in Lucky Mobile Community

Account suspended

Dgrgrrr — Sun, 05 Nov 2023 12:44:44 GMT

It's said data was not included in my plan. ,($75 plan said 20Gb data. Than suspend my account n tried getting me to open my bank account to them and trust they won't take money for nothing lol what's happening here?

Re: My account was suspended seconds after activating and purchasing a $75!plan. .! they want money!

LuckyMobileKris — Tue, 30 May 2023 17:27:25 GMT

Hi there @Dgrgrrr. Welcome to the Community.

When signing up with Lucky Mobile under a monthly plan, you need to have enough funds in your account to cover your Total Monthly Charge (Plan + Add-Ons) in advance of your Monthly Charge Date in order to enjoy uninterrupted service.

To make sure there's no interruptions in service, we suggest taking advantage of Automatic Top-Up

I need phone number to call Lucky Mobile. My monthly payment plant is set on 5th. Today is suspended

Stoyan — Sun, 05 Nov 2023 11:03:29 GMT

I need phone number to call Lucky Mobile. My monthly payment plant is set on 5th. Today I have my phone is suspended. My credit card is in good standinga and is working. It is good until 2024. Why my phone is suspeneded?

Re: Account suspended

ashxo — Wed, 26 Mar 2025 12:23:07 GMT

I paid 50 dollars for my plan this month. I have texting and calling services but my data is not working! In the app, it is saying my account is suspended...I have been on chat multiple times about this.