topic Re: How do I refund my balance or transfer it to my next month's payment? in Lucky Mobile Community https://forum.luckymobile.ca/t5/lucky-mobile-community/how-do-i-refund-my-balance-or-transfer-it-to-my-next-month-s/m-p/2375#M1850 <P>If you cancel the automatic top up, then I believe you lose the bonus data that is provided to customers who are enrolled in the auto top up program.</P> Mon, 28 Nov 2022 13:25:57 GMT Bob1 2022-11-28T13:25:57Z How do I refund my balance or transfer it to my next month's payment? https://forum.luckymobile.ca/t5/lucky-mobile-community/how-do-i-refund-my-balance-or-transfer-it-to-my-next-month-s/m-p/528#M396 <P>There has been $15 sitting in my acc. for months. I want to use it to pay my monthly balance or have it refunded. How do I do that? My monthly acc. is set up for auto pay. It is over $30/ month. It comes off my CC. thanks</P> Wed, 19 Jan 2022 16:52:21 GMT https://forum.luckymobile.ca/t5/lucky-mobile-community/how-do-i-refund-my-balance-or-transfer-it-to-my-next-month-s/m-p/528#M396 EllenAtkin 2022-01-19T16:52:21Z Re: How do I refund my balance or transfer it to my next month's payment? https://forum.luckymobile.ca/t5/lucky-mobile-community/how-do-i-refund-my-balance-or-transfer-it-to-my-next-month-s/m-p/532#M400 <P>1. I believe Lucky Mobile does not issue refunds at all.<BR />2. The easiest way to use the $15 on your account would be to cancel the auto top-up, and add $15 manually, so that there would be a total of $30 available for the upcoming monthly fee. After the $30 were used/charged by Lucky Mobile, you then could set up automatic top-ups for $30/month again.</P> Thu, 20 Jan 2022 05:49:48 GMT https://forum.luckymobile.ca/t5/lucky-mobile-community/how-do-i-refund-my-balance-or-transfer-it-to-my-next-month-s/m-p/532#M400 RunUnicornRun 2022-01-20T05:49:48Z Re: How do I refund my balance or transfer it to my next month's payment? https://forum.luckymobile.ca/t5/lucky-mobile-community/how-do-i-refund-my-balance-or-transfer-it-to-my-next-month-s/m-p/534#M402 <P>Thanks RUR.</P><P>I thought so, but I wanted to confirm. Cheers,</P> Thu, 20 Jan 2022 18:16:30 GMT https://forum.luckymobile.ca/t5/lucky-mobile-community/how-do-i-refund-my-balance-or-transfer-it-to-my-next-month-s/m-p/534#M402 EllenAtkin 2022-01-20T18:16:30Z Re: How do I refund my balance or transfer it to my next month's payment? https://forum.luckymobile.ca/t5/lucky-mobile-community/how-do-i-refund-my-balance-or-transfer-it-to-my-next-month-s/m-p/2375#M1850 <P>If you cancel the automatic top up, then I believe you lose the bonus data that is provided to customers who are enrolled in the auto top up program.</P> Mon, 28 Nov 2022 13:25:57 GMT https://forum.luckymobile.ca/t5/lucky-mobile-community/how-do-i-refund-my-balance-or-transfer-it-to-my-next-month-s/m-p/2375#M1850 Bob1 2022-11-28T13:25:57Z